Articles tagged payments

Yes. When you send an invoice email, it includes a public payment link the customer can use without logging in or creating a portal account.

Connecting Stripe to Suprata is what unlocks online payment links on every invoice. Here's the connect flow, what to test before going live, and the safety steps that prevent the most expensive first-week mistakes.

Same-day or after-hours service. The shortcuts that work, the shortcuts that bite, and how to document well enough that the inevitable billing argument has a clear answer.

Deposits are not payments and not balances — they're a third thing. Here's how the Reservations system tracks them, how refund timing works, and the policy decisions you should make in advance.

Suprata gives your customers four ways to take care of themselves: a public payment link, a logged-in customer portal, a help site with tickets, and saved payment methods. Here's how they fit together.

When a payment doesn't show up in Suprata, the cause is usually one of a few common things. Here's how to figure out which one, and what to do about each.

Storing a customer's card or bank account on file unlocks subscription billing, autopay, and one-click checkout — but it also concentrates risk and has compliance implications. Here's when each makes sense.

ACH costs much less than cards but settles slower and fails differently. Here's when to push customers to ACH, when not, and the settlement and failure behaviors you need to plan for.