Can customers pay online without creating an account?
Yes. Every invoice email Suprata sends includes a public payment link — the customer clicks it, lands on a hosted payment page, enters card or ACH info, and pays. No login required, no portal account to create.
How the link works
- Each invoice email gets its own unique link.
- It opens a payment page with your company name and branding.
- The customer sees the invoice details and a Pay button.
- They enter their card or bank info, the charge runs through Stripe or USIO (whichever you've connected), and the invoice marks itself paid.
- Both you and the customer get a receipt.
The link doesn't expire on a timer, so a customer who didn't get around to paying for a few months can still pull up the original email and pay — unless you've revoked the link or marked the invoice another way.
When customers benefit from creating a portal account
Public links work for one-off payments. A portal account adds:
- History view — they can see all their invoices, not just the one they were emailed.
- Saved payment methods — they can store a card or bank for faster future payments.
- Self-service — view past statements, download receipts, update contact info.
For repeat customers, encourage portal signup. For one-off jobs, the public link is enough.
Security notes
The link is long and random, so nobody can guess one — but anyone who has the link can use it to pay that invoice. Don't post invoice links anywhere public. Emailing or texting them to a customer is fine; pasting them into a public chat room or website is not.