How do I cancel my Suprata subscription?

You can cancel from inside your account at any time. There's no penalty and no "are you sure" gauntlet — just a few things worth doing first so you don't lose access to data you might need later.

Company Settings — where subscription management is reached from

The flow

Open Settings → Company Settings (or the subscription management area linked from there).
Find the subscription / billing section.
Click the cancel option. You'll be asked to confirm.
Your subscription is set to cancel at the end of the current billing period — you keep access until then.
After the period ends, the account is suspended (read-only) and eventually archived.

If you started via a partner or had a custom contract, contact support — those subscriptions may have different cancellation terms.

Before you cancel

A short checklist:

Export anything you'll need. Customer list, invoice history, item catalog. Use the export tools in each area before access is lost.
Reconcile your books. If you sync to QuickBooks, make sure all in-flight invoices and payments have synced cleanly.
Cancel customer-facing autopay so you don't keep charging customers after you've stopped operations in Suprata.
Tell your team. Multi-user accounts need their staff notified; surprise loss of access on Monday morning is not the way.

What happens to your data

After cancellation:

During the remainder of the billing period: full access.
After billing period ends: account is suspended (you can sign in to view but not edit) for a defined retention window.
After retention window: data is archived. To restore later, contact support — recovery may have a fee.

Pausing instead of cancelling

If you might come back, ask support about pausing rather than cancelling outright. Some billing tiers support a paused state at reduced cost.

Setting up your company profile
Can I import data from my old system? (the reverse problem — getting data out)