Articles tagged sms

Confirmations and reminders cut no-shows in half — but only when they're tuned right. Here's the timing, what each message should say, and the reschedule flow that turns 'can't make it' into 'rescheduled' instead of 'no-...

How to connect your Twilio account to Suprata so you can send and receive SMS — what credentials to copy, which phone number to buy, and how to test that everything works.

Text messages get answered when emails get ignored. Add SMS for appointment confirmations and on-the-way alerts and your no-show rate drops. Here's the Twilio connect, the templates that work, and the compliance basics.

A text gets answered when an email gets ignored — but a past-due text crosses a tone line if you get it wrong. Here's the cadence, wording, and compliance basics for collecting on overdue invoices by text.

Every customer-facing message that fires automatically across an appointment's lifecycle — from confirmation through reminders through receipt to review request — and how to customize the cadence and tone.