Articles tagged dispatch
GPS Route Optimization
Route optimization clusters appointments geographically and orders them to minimize drive time. Here's how the optimizer thinks, when to run it, and what changes after you apply its suggestions.
Scheduling and the Dispatch Board
The dispatch board is the operations cockpit — drag-drop assignment, status colors at a glance, and today's schedule across every tech. Here's how to actually run a day from it.
The Morning Dispatch Routine
What a good dispatcher does in the first 30 minutes of the day — checking the board, triaging overnight messages, confirming appointments, and sending crews out without surprises.