How to Change Payment Methods on Recurring Invoices

Introduction

This guide outlines the steps to update payment methods for recurring invoices in our system. The guide is essential for ensuring seamless transitions between payment methods or opting for manual payments.

Contents

1. Understanding Recurring Invoices Without a Payment Method
2. Changing From One Payment Method to Another
3. Switching From a Payment Method to No Payment Method
4. Adopting a New Payment Method from No Payment Method

1. Understanding Recurring Invoices Without a Payment Method

Recurring invoices set up without a payment method are designed for billing purposes, ideal for customers preferring cash or check payments. In this setup:

• Invoices are generated based on the schedule, but payments are not auto-processed.
• Customers must manually complete payments.

2. Changing From One Payment Method to Another

To switch payment methods:

• Accessing the Option: Open the latest invoice in the recurring invoice group and click on “Edit Recurring Payment Method.”
• New Invoices: Subsequent invoices will use the new payment method from the next billing cycle.
• Outstanding Payments: Any pending payments will switch to the new method.
• Failed Payments: Failed attempts will update to the new method and retry.

3. Switching From a Payment Method to No Payment Method

When removing a payment method:

• Accessing the Option: Open the latest invoice and select “Edit Recurring Payment Method.”
• Invoice Generation: Invoices will be generated without auto-payment.
• Manual Payments: Payment for these invoices needs manual processing.
• Cancelling Pending Payments: Unprocessed or failed payments will be cancelled.

4. Adopting a New Payment Method from No Payment Method

Introducing a new payment method involves:

• Setting Up: Use “Edit Recurring Payment Method” in the latest invoice.
• New Payment Method Inclusion: New invoices will feature this method.
• Current Invoices Unchanged: Existing open invoices still require manual payment.