Workshare Support

Viewing Outstanding Payments

 

Viewing outstanding payments ensures you stay on top of overdue accounts and maintain cash flow. Suprata offers two straightforward methods for checking overdue payments at a glance: through the Past Due metric on the Dashboard or via the Statement of Accounts in the Reporting section. Both approaches allow you to quickly access and review details of overdue payments for effective follow-up and account management.

 

 

Prerequisites: Authorised Users.

 

 

Instructions

 

 

There are 2 main methods for viewing outstanding payments at a glance:

 

 

Through The Past Due Metric On The Main Dashboard

 

  1. From the main Dashboard, scroll down the metrics column on the right side of the Dashboard, until you reach the Past Due metric.





  2. The displayed metric shows the total amount of overdue payments across all accounts.



  3. To view specific details, click on the blue text, Past Due. This will direct you to the Statement of Accounts page.





  4. From here you can view all overdue payments in the Past Due column.

 

 

 

 

Through Reporting

 

  1. From the main Dashboard, click the Reporting tab.





  2. Click Statement of Accounts from the dropdown menu to enter the Statement of Accounts report page.





  3. From here you can view all overdue payments in the Past Due column.