Articles tagged imap

When customers aren't getting your emails, it usually comes down to one of four things: bad email credentials, spam filtering, bounces you can't see, or a problem with how Suprata reads incoming replies. Here's how to fi...

Outbound email is half the story. The other half is what happens when the customer hits Reply — and where that reply lands. IMAP polling closes the loop so customer replies become records inside Suprata, not lost message...