Users, Roles & Permissions
Staff users, roles, and permission management.
Suprata ships with a small set of seed roles meant to cover common service-business shapes. Here's what each one is for, the permissions it grants, and when it's the right pick.
Custom roles are powerful but easy to overuse. Three signals tell you when a custom role is the right answer, and the cloning pattern that keeps your role catalog manageable.
Field techs need just enough access to do their work — and not access to pricing, customer payment data, or other techs' jobs. Here's the right permission set, the device considerations, and the safety practices.
A tour of the major permissions in Suprata: what each one actually controls, the ones people commonly mis-grant, and how to think about them when building roles.
Roles drift. Once a quarter, walk through the role catalog with fresh eyes — what to look for, what to clean up, and the questions that surface real problems.