Settings & Configuration

Company settings, branding, business units.

Managing your subscription
Updated 39 minutes ago billingsubscriptionplansupgradedowngradetriallicense

The License Manager is where you see your plan, your usage, and your renewal date โ€” and where you upgrade, downgrade, resubscribe, or come back from a trial. Here's what each state means and what actually happens to your...

Business units
Updated 39 minutes ago permissionssettingsbusiness-unitsreportingmulti-location

Business units split one company into locations or departments, such as six shops, or Residential and Commercial. Each person works in one unit at a time, and lists and totals open on it. Nothing is walled off: search an...

Branding your customer portal
Updated 40 minutes ago brandingcustomizationportallogocustomer-facing

Logo, colors, footer text, display name โ€” where customers see your brand and how to make Suprata feel like your business, not a generic platform.

Customizing the main menu
Updated 48 minutes ago ยท 1 helpful permissionssettingssearchnavigationmenu

How the main menu is organized, how to find any page with the search box, how it shrinks to fit each person, and how to hide the parts your company doesn't use and put the everyday screens first. Changes apply to everyon...

Tags vs. Categories vs. Statuses vs. Custom Fields
Updated 39 minutes ago statusestagsdata-modelcategoriescustom-fields

Four different ways to label, classify, and structure data on accounts, jobs, and other records. They overlap on purpose. Knowing which to reach for first saves you a year of cleanup.

The onboarding wizard explained
Updated 48 minutes ago setuponboardingwizardnew-tenant

The new-tenant wizard walks brand-new accounts through the minimum setup โ€” and which wizard you get depends on your industry. What each step does, what it doesn't cover, and how to revisit any step you skipped.