Chat Support
The Chat Support feature in Suprata provides users with a quick and convenient way to access assistance directly within the platform. Accessible via the blue speech bubble on any page, the Support Chat Widget allows users to start new conversations, change their display name, email chat transcripts, toggle notification sounds, or pop out the chat window for more space. Designed for flexibility and ease of use, this tool ensures that help is always readily available, streamlining the support process for all users.
Prerequisites: Authorised Users.
Instructions
From anywhere within the Suprata platform, you can access support by clicking on the blue speech bubble in the bottom right corner.